Governance

Management

Photo Co-CEO Catriona Lowe

Co-CEO
Catriona Lowe

Catriona is co-CEO of Consumer Action Law Centre.

Prior to joining Consumer Action, Catriona was a Director in the Australian Competition and Consumer Commission’s (then) Policy & Liaison Branch. She was Deputy Director at Consumer Law Centre Victoria and spent 5 years in private practice as a litigation lawyer. She has undertaken consumer advocacy on issues affecting Australian consumers across a range of markets including financial services, utilities, telecommunications and general consumer products and services. She has a particular interest in the intersection between consumer protection and competition law.

Catriona is also the current Chair of the Consumers’ Federation of Australia, a member of the Board of the Financial Ombudsman Service and a member of the Victorian Motor Car Traders' Guarantee Fund Claims Committee.

 

Photo Co-CEO Carolyn Bond

 

Co-CEO
Carolyn Bond

Carolyn is co-CEO of Consumer Action Law Centre.

Carolyn has worked in the consumer advocacy field for over 20 years, focussing on credit and debt issues. She continues to campaign on issues such as debt collection, credit marketing, reckless lending and credit reporting. Carolyn has been Chair of the Consumers’ Federation of Australia and has represented consumers on a number of bodies, including the Banking and Financial Services Ombudsman Board, the Legal Services Board and the Australian Securities and Investments Commission Consumer Advisory Panel.

 

The Board

Board member Barbara Romeril

 

 

Chair of the Board
Barbara Romeril

Barbara is the Chair of the Consumer Action Law Centre's Board.

Barbara is Executive Director of Community Child Care and has over twenty years experience working in community services, including five years as Executive Director of the peak body for financial counselling and consumer support services in Victoria. She has worked in federal and state government, large voluntary organisations and community based associations and has broad experience in community development, social policy, needs analysis, service development, implementation and review. She also has broad experience in governance of community organisations.

Barbara was a consumer director on the Board of the Energy and Water Ombudsman of Victoria Inc. for five years and has held the position of Vice-President of the Victorian Council of Social Services. She was also appointed by the Premier to the Victorian Relief Committee.

Barbara holds a Master of Arts in Social Policy, Graduate Diploma in Social Science – Community Development and a Bachelor of Science.

 

Photo Board Member Anna Stewart

 

Anna Stewart

Anna Stewart is a Director of the Consumer Action Law Centre.

Anna is currently in the position of Manager Retail Markets Regulation at AGL Energy. She began her legal career practising in a large commercial law firm, specialising in construction litigation.  A strong sense of social justice then led Anna to the Consumer Law Centre where, for four years, she undertook both legal and policy work, particularly in the areas of energy and telecommunications. 

She has held a number of board directorships, including the Public Interest Law Clearing House, the Consumer Credit Legal Service and FebFast Ltd.

Anna holds a BA (Hons)/LLB (Hons) from the University of Melbourne.

 

Photo Rosyln Hunter

 

Roslyn Hunter

Roslyn is a Director of the Consumer Action Law Centre.

Roslyn's background is in corporate finance and business banking and also personal banking, having worked for two of the major banks for most of her career.

She currently presents small business seminars and workshops for the Victorian Government Department of Innovation, Industry and Regional Development, lectures undergraduate business students at RMIT University and undertakes a range of consultancy roles.

Roslyn was previously on the management committee of CCLS, one of the two predecessor organisations of Consumer Action and has a good appreciation and regard for the substantial body of policy and advocacy work the current management and staff continue to successfully build upon.

 

Photo Board Member Paul Murfitt

 

Paul Murfitt

Paul is a Director of the Consumer Action Law Centre. 

Paul is the Chief Executive Officer of the Moreland Energy Foundation Limited (MEFL), a position he has held since January 2008.  MEFL is a unique community-based not-for-profit company established by the Moreland City Council in 2001 to reduce greenhouse gas emissions in the Moreland community. MEFL delivers sustainable energy information, support and direct assistance across all sectors of the Moreland community through a range of services and projects. 

Paul has also worked as a manager in State Government agencies such as Sustainability Victoria, and has held research and advocacy roles in various not-for-profit and tertiary education sectors. Paul was a representative on the Office of the Regulator-General’s Customer Consultative Committee for several years immediately following the formation of that office following the privatisation of the energy sector. 

Paul holds a Masters degree (research) in Environmental Policy and currently teaches sustainability related subjects at RMIT University.

 

 

Vic Marles

Vic is a Director of the Consumer Action Law Centre.

Vic Marles is currently the CEO of Trust for Nature and prior to that was the first Legal Services Commissioner and CEO of the Legal Services Board, a position she held for four years.  Vic was the Deputy Telecommunications Industry Ombudsman from 2002 to the end of 2005.  Vic worked as a lawyer with the Communications Law Centre from 1993 to 2002 and was the Deputy Director and manager of the Melbourne office of the Centre.  Vic was a legal member of the Guardianship Board and Guardianship List of VCAT for a total period of 10 years finishing in 2002.  Vic has worked as a solicitor at Corrs and Holding Redlich.

Vic has held a number of board and council positions. She has been a member of hte Consumers Federation of Australia Council and the TIO Council. She chaired the Board of Circus Oz for fourteen years until 2007. She has been a member of the Board of the Victorian Arts Centre, the Victorian Women's Trust, the Australian Community Support Organisation and the Melbourne Writer's Festival. She chaired Vic Health's Community Arts Participation Scheme program for 10 years finishing in 2007.

 

 

Peter Gartlan

Peter is a Director of the Consumer Action Law Centre.

Peter Gartlan is currently serving as the Acting Executive Officer for the Financial and Consumer Rights Council and prior to that spent many years as a financial counsellor at Eastern Access Community Health, Banyule Community Health, Coburg Legal Service, Good Shepherd Youth and Family Service.

Peter has held a number of board and committee positions including with the Insurance Brokers Disputes Board, Consumers Federation of Australia and the General Insurance Code Compliance Committee.