Contact Us

You can contact us in person, in writing, by phone or facsimile:

Address: Level 7, 459 Lt Collins St, Melbourne, Victoria, 3000.
Phone: 03 9670 5088
Facsimile: 03 9629 6898
Email:

info@consumeraction.org.au (for general or administrative inquiries)

Legal Advice Line: 03 9629 6300 or 1300 881 020
If you want to seek legal advice by email click here.

Media contact: Nicole Rich 0417 348 571

Staff List

Management

Carolyn Bond
Co-Chief Executive Officer (Wed, Thurs, Fri)

Catriona Lowe
Co-Chief Executive Officer (Mon, Tues, Wed)

Policy

Nicole Rich
Director – Policy & Campaigns

Jo Higginson
Standards Co-ordinator

Janine Rayner
Senior Policy Officer - Energy

Xan Colman
Senior Policy Officer - Direct Debits Project

Zac Gillam
Senior Policy Officer

Sean Carroll
Policy Officer

Legal Services

Celia Tikotin
Director Legal Practice (Mon, Wed, Fri)

Paul Gillett
Director Legal Practice (Tues, Wed, Thurs)

Michael Hermitage
Senior Solicitor

Gerald Cohen
Senior Solicitor

Rene van de Rijdt
Solicitor

Tom Willcox
Solicitor

Jillian Williams
Solicitor

Neil Ashton
Solicitor

Linda Ivory
Solicitor

Administration

Melanie Keenan
Office Manager

John Davies
Finance Manager

Sarah Pallenberg
Legal Support

Elizabeth Morton
Reception