Direct Debits

Consumer Action is currently undertaking a project researching the use of Direct Debits, and their impact on consumers. We’d like to hear from you about your experiences using Direct Debits as a payment method.

We’d like to know:

  • Do you currently use Direct Debits?
  • How do you think the Direct Debit system works?
  • What do you like or dislike about Direct Debits?
  • Have you had any particularly positive or negative experiences using Direct Debits?
  • If you’ve ever had a problem with a Direct Debit payment, how did you resolve it?

If you have a story or view to share, good or bad, please click here to email Consumer Action with a short summary of your story.

Thank you for your assistance.

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