Motor Finance Wizard Campaign
13 May 2011
Consumer Action’s legal case against one of the Motor Finance Wizard group of companies on behalf of a vulnerable consumer has been decided - and the Tribunal has formally found that the company's contract was unjust, its conduct was misleading and deceptive and unconscionable, and its entire leasing process was seriously flawed.
ASIC now has a serious question before it - whether the company be granted the credit licence it requires to continue trading. Read our media release.
Saturday 24 May
Consumer Action is continuing its campaign against unfair practices of motor car traders. We have received numerous consumer complaints about the practices of Motor Finance Wizard, including:
- Sales targeting towards low-income and vulnerable consumers
- Inflated costs of vehicles
- Poor quality of vehicles
The role of the campaign is to offer potential customers of Motor Finance Wizard free consumer information and legal advice concerning the lending and business practices of the company, and to also offer free RACV mechanical and roadworthy inspections to those who have made a purchase or are considering doing so. We have begun a presence outside Motor Finance Wizard’s Melbourne dealerships. Motor Finance Wizard operates from Maidstone and Dandenong in Melbourne, as well as in Sydney and Brisbane.
We’re interested in hearing from consumers who have had bad experiences with Motor Finance Wizard – please email campaigns@consumeraction.org.au. If you would like to join in or support our campaign, please contact us.
We have also developed a toolkit to help you find out more if you have a contract with Motor Finance Wizard.
1. Action Sheet - Making a complaint to Motor Finance Wizard and COSL (Credit Ombudsman Service)
2. Information sheet A - Motor Finance Wizard
3. Information sheet B - MFW - Walker v DTGV1 Pty Ltd
4. Example Motor Finance Wizard contract