E-Bulletins
Subscribe to our regular e-bulletin, consumer interaction, by emailing info@consumeraction.org.au with 'subscribe e-bulletin' in the subject line.

consumer interaction May 2008

Motor Finance Wizard Campaign
Casework outcomes
National rollout of electricity smart meters
Standards Australia – solaria and energy efficiency standards

consumer interaction February 2008

Casework Outcomes
Current Cases
Grocery Unit Pricing
Competition in the Energy Market
Consumer Representatives on Standards Australia Committees

consumer interaction December 2007

2007 Annual Report
Casework Outcomes
Current Cases
Fairness in the Motor Vehicle Industry
Energy Market Reforms and
Activity Do Not Knock campaign
Consumer Representatives on Standards Australia Committees

consumer interaction September 2007

Unfair penalty fees campaign
Productivity Commission inquiry into Australia's consumer policy framework
Casework outcomes
National energy market reforms
Consumer representatives on Standards committees
New Standards committee for Organic and Biodynamic Products

consumer interaction April 2007

Introduction - National Consumer Congress, Productivity Commission inquiry and effective regulation.
Review of the Credit Reporting Provisions of the Privacy Act - poor complaint handling by the Office of the Federal Privacy Commissioner
Current Cases
Casework Outcomes
National Energy Market Reforms
Consumer Representatives on Standards Australia Committees

consumer interaction February 2007

Consumer Action's 2007 Policy Plan
Current Cases
Casework Outcomes
National Energy Market Reforms
Review of the law on Personal Property Securities
Consumer Representatives on Standards Australia Committees

eBulletin June 2006

Committee of Enquiry into Financial Hardship of Energy Consumers
National Energy Market Capacity Building Project
Creating access to justice
Central Region Sustainable Water Strategy
Representing consumer interests – products and service standards

eBulletin April 2006

Victorian Credit Review
Energy Regulation
Casework Update
Launch of Water Hardship Policies Research Report

Credit and Consumer Law Bulletin April 2006

E-Newsletter produced by the Centre for Credit and Consumer Law, Griffith University, the Consumer Credit Legal Centre (NSW) and the Consumer Law Centre Victoria

eBulletin February 2006

National Energy Market Capacity Building Project
Access to Justice for Low Income Victorians
Credit and Debt Workshops in Rural and Regional Victoria
Regulation of Victoria’s Water Industry
Launch of Electricity Reform in Victoria: Outcomes for Consumers

eBulletin December 2005

Submission on Debt Agreements
National Electricity Market Capacity Building Project
Water Policy Officer Update
Cash Converters and Third Line Forcing

eBulletin October 2005

Refunding of Consumer Legal Practice Outreach Project
National Electricity Market Capacity Building Project
Water Policy Officer Update
Credit and Debt Workshops in Rural and Regional Victoria

eBulletin August 2005

New CLCV Website
Committee of Inquiry into Financial Hardship of Energy Consumers
National Exchange Defence Kit
Centre submission to Human Rights Consultation Discussion Paper

eBulletin June 2005

Centre visit to the United Kingdom
Launch of Do The Poor Pay More?
Centre welcomes Victorian Credit Review
Water Policy
Representing the consumer interest in the development of product and service standards

eBulletin February 2005

CLCV Water Policy Officer
Review of National Competition Policy Reforms
Energy and gas regulation
Motor car laws

eBulletin December 2004

Unfair Fees: A report into penalty fees charged by Australian banks
Access to Energy and Water in Victoria report
Call for a motor car industry ombudsman
Harmonisation of electricity retail codes in the NEM

eBulletin September 2004

Clinical legal education at the Centre
Creating access to justice for low-income rural and regional and Indigenous Victorians
Economic Regulation Authority, Western Australia
Our Water Our Future

eBulletin May 2004

Competition and consumer protection in Victoria’s electricity and gas markets
Victorian Water Industry Reform
Poor complaints handling
Capacity building for the community sector in the National Electricity Market

eBulletin March 2004

Consumers, Business and Government – A National Consumer Congress, 15-16 March 2004, Park Hyatt, Melbourne
Creating access to justice for low-income rural and regional and indigenous Victorians
Review of the regulation of bodies corporate in Victoria
Addressing the operation of fringe credit providers
Health Services Advisory Committee

eBulletin June 2003

Late payment fees on the agenda – Review of the Victorian Energy Retail Codes
Consumer Representatives’ Forum

eBulletin April 2003

Release of the report of the Trade Practices Act Review
Protection for consumers using 190 premium telecommunications services
Consumer rights under threat due to the insurance "crisis"

eBulletin February 2003

Consumer protection in the electricity market
Telecommunications regulation and consumer protection
Review of the gas and electricity Retail Codes by the Essential Services Commission
Consumer Law Centre Strategic Plan July 2002 – June 2005