Fact Sheets
Consumer Action has published a series of Fact Sheets designed to assist consumers and consumer advocates to deal directly with complaints, disputes and problems arising in the consumer marketplace.
Click on one of the titles below to view or download one of our Fact Sheets.
- I am unhappy with a used car I bought from a Motor Car Trader
- What tricks does Motor Finance Wizard use on car buyers?
- Does Motor Finance Wizard charge too much?
- Motor Finance Wizard – the experiences of Consumer Action clients
- How do I get more information about my loan?
- Do I have to pay an old debt?
- Mortgage Minimisation
- What is Lender's Mortgage insurance and how can I reclaim it?
- What do I do if I am not happy with the conduct of a trader?
- What Can I Do If a Debt Collector Calls?
- I’m Being Hassled by a Debt Collector
- How do I get a copy of my credit report?
- How do I make a complaint about a debt Collector?
- How do I change my credit report?
- Will consolidating my debts help?
- How do I change my loan payments if I have suffered hardship?
- Telstra/Alliance debts and your credit report
- Timeshare Schemes
- Taking your dispute to VCAT
- Home Repossession
- Consumer law on the web – a research guide
- Credit card debt
- What happens if you do not pay a loan
- Linked credit disputes
- Alternative dispute resolution schemes
- What if I have been sued for a debt
- Water debt
- Electricity and gas debt
- Public transport fines
- Private parking fines
- Door to door sales: your rights
- Educational software packages: how much will it cost me?
Disclaimer: Our Fact Sheets contain general information only and are not a substitute for obtaining legal advice. Consumer Action does not accept liability for any action taken based on a Fact Sheet or for any loss suffered as a result of reliance on a Fact Sheet. If you would like advice regarding a specific problem, please contact our consumer legal practice or seek on-line legal advice.