our vision: a just marketplace where people have power and business plays fair

our purpose: to make life easier for people experiencing vulnerability and disadvantage in Australia

Read ‘Are we there yet? (the mysterious case of the vanishing SACC Bill)’ and new research from Digital Finance Analytics.


since the review of the Small Amount Credit Contract laws started.


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Latest News and Media Releases

  • Consumer groups respond to resignation of ASIC Deputy Chair: MEDIA RELEASE

    The Consumer Action Law Centre, Financial Counselling Australia and CHOICE have responded to the news of ASIC Deputy Chair Peter Kell’s resignation by calling for the Government to ensure that he is replaced by a person with a similar strong consumer protection background. The Treasurer......

  • Grant Stewart – Royal Commission Witness: MEDIA RELEASE

    Today Victorian man Grant Stewart, 61, gave evidence to the Financial Services Royal Commission about a life insurer pressure-selling insurance to his son, who has a disability.   Mr Stewart told the Royal Commission that:  He discovered Freedom Insurance had cold-called his son and s...

  • Why are Victorians paying too much for energy?

    This is a simple question with many complicated and at times contested answers. But there are a few things that everyone can agree on. Retail charges represent a large component of our energy bills – they are equivalent to network charges and exceed wholesale charges......

  • Life insurance cold calling must be banned: consumer advocates

    Consumer advocates are calling for a ban on life insurance cold calling, after ASIC today revealed major rip offs and startlingly high claims rejections.  ...

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Consumer Action is based on the land of the Traditional Owners, the people of the Kulin Nations. We acknowledge their history, culture and Elders both past and present.

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