our vision: a just marketplace where people have power and business plays fair

our purpose: to make life easier for people experiencing vulnerability and disadvantage in Australia


Help with consumer law and money issues for Victorians.


Consumer law assistance for financial counsellors and community workers.


Expertise from our team of legal and policy experts.

Show Us Some Love


Latest News and Media Releases

  • Credit card reforms long overdue

    Today, a package of reforms to improve credit card lending and marketing practices passed Federal Parliament. After a long consultation process, Consumer Action Law Centre is relieved to see the important reforms finally enacted....

  • A new one-stop shop for financial disputes

    Today, the legislation establishing a new one-stop shop for financial and superannuation complaints passed the Federal Parliament. The new Australian Financial Complaints Authority will replace the Financial Ombudsman Service (FOS), Credit & Investments Ombudsman (CIO) and Superannuation Complaints ...

  • Consumer Action asks insurance companies to show Australians some love – Media Release

    As Consumer Action Law Centre asks insurance companies to “Show Us Some Love”, a new report from the Centre shares the shocking stories of Australians caught out by unfair terms in insurance contracts....

  • At this year’s State Election, “Energy Prices Matter”

    In the lead up to November’s Victorian State Election, Consumer Action Law Centre (Consumer Action) has launched a platform to ease the burden of energy prices, “Energy Prices Matter: Make it fair and affordable”. As Consumer Action CEO Gerard Brody writes, “keeping the light...

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