our vision: a just marketplace where people have power and business plays fair

our purpose: to make life easier for people experiencing vulnerability and disadvantage in Australia

I NEED HELP

Help with consumer law and money issues for Victorians.

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Consumer law assistance for financial counsellors and community workers.

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Expertise from our team of legal and policy experts.

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Latest News and Media Releases

  • Credit card reforms long overdue

    Today, a package of reforms to improve credit card lending and marketing practices passed Federal Parliament. After a long consultation process, Consumer Action Law Centre is relieved to see the important reforms finally enacted....

  • A new one-stop shop for financial disputes

    Today, the legislation establishing a new one-stop shop for financial and superannuation complaints passed the Federal Parliament. The new Australian Financial Complaints Authority will replace the Financial Ombudsman Service (FOS), Credit & Investments Ombudsman (CIO) and Superannuation Complaints ...

  • Consumer Action asks insurance companies to show Australians some love – Media Release

    As Consumer Action Law Centre asks insurance companies to “Show Us Some Love”, a new report from the Centre shares the shocking stories of Australians caught out by unfair terms in insurance contracts....

  • At this year’s State Election, “Energy Prices Matter”

    In the lead up to November’s Victorian State Election, Consumer Action Law Centre (Consumer Action) has launched a platform to ease the burden of energy prices, “Energy Prices Matter: Make it fair and affordable”. As Consumer Action CEO Gerard Brody writes, “keeping the light...

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